Returns and Refunds Policy 

Returns and Refunds Policy 

Effective Date: 01/2025

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer the following return policy.

4.1 Returns

You can return most items within 7 days of receipt for a full refund or exchange. To be eligible for a return, items must be unused, in the original packaging, and in the same condition that you received them.

4.2 Non-Returnable Items

Some items, such as [ex: clearance items, personalized products, etc.], are not eligible for return.

4.3 Refunds

Once we receive your return, we will inspect the items and process your refund. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.

4.4 How to Return

To initiate a return, please contact us at contact@pumpkincat.store with your order number and reason for return. We will provide you with instructions.